Grievance redressal

Grievance Officer

Name: The owner of the business

Phone: +91 94382 87616

Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST

How to complain

Write to us with your name, the email you used, your Razorpay Payment ID (if your complaint is about an order) and what went wrong. You can also use the Contact page.

What happens next

We acknowledge every complaint within 48 hours and resolve it within one month of receiving it, as required by the Consumer Protection (E-Commerce) Rules, 2020. We will tell you what we decided and why.

If you are not satisfied

You can approach the National Consumer Helpline (dial 1915 or visit consumerhelpline.gov.in) or the consumer commission. For complaints about personal data, you can also approach the Data Protection Board of India.

Seller details

Questions? Contact us or see Grievance redressal.